Accessibility

Doctor Online aims to make teleconsultation information and the patient waiting room usable by people with different abilities, devices, languages, and connection conditions.

Last reviewed: 14 September 2026

What we provide

• Keyboard-accessible controls and visible focus indicators on public pages and consultation controls.
• Skip links, semantic headings, form labels, status announcements, responsive layouts, and reduced-motion support.
• English, Hindi, and Telugu options in the patient journey where translations are available.
• An audio-only reconnection option when video is not practical or the connection is weak.

Known limitations

Video consultations depend on a compatible browser, camera, microphone, and network connection. Some third-party browser permission dialogs and device hardware may not be fully controllable by this service. If video is not accessible, tell the doctor and use the available audio or in-person alternative when clinically appropriate.

Report a barrier

If you cannot use a page, form, language option, or consultation control, use the contact page and describe the page, device, browser, and barrier. Do not include unnecessary clinical details in an accessibility report.

Related information

Read the privacy information, teleconsultation terms, FAQ, or technical support checklist. For urgent or life-threatening symptoms, call 112 in India or go to the nearest emergency department.