Online medical guidance in India

24/7 online consultation facility in India

Access Doctor Online's online consultation facility at any time to get started or review the patient-room options. Doctor-led appointments with Dr. Avinash Mandre, MBBS, are available daily from 11:00 AM to 1:00 PM IST for routine, non-emergency concerns and follow-up care.

24/7 facility access: available online any time. Doctor-led appointment hours: daily from 11:00 AM to 1:00 PM IST. Check the patient room for current joining options.

Emergency warning: This service is not for emergencies. Call 112 in India or go to the nearest emergency department for severe or life-threatening symptoms.

What can an online consultation help with?

Many routine and follow-up questions can begin online. The doctor will tell you when an examination, test or in-person visit is safer.

Everyday symptoms

Discuss common concerns such as fever, cough, allergies, acidity, digestive discomfort, skin concerns and minor infections.

Medication guidance

Ask about an existing medicine, possible side effects, adherence, and what information the doctor needs before considering a prescription.

Follow-up care

Review progress after a previous consultation, discuss reports you can share, and clarify the next step in your care plan.

How to consult a doctor online

Open the patient room.
Use the secure consultation link and enter the room provided for your appointment.
Share useful context.
Add your symptoms, medicines, allergies and relevant history. You can leave optional fields blank.
Allow your devices.
Choose a camera and microphone, then join the waiting room from a stable internet connection.
Speak with the doctor.
Explain what changed, ask questions, and follow the advice about tests, treatment or in-person care.

Online consultation for common care needs

A video consultation can be a useful first step when you need a doctor’s assessment but do not require emergency treatment. Describe your concern clearly so the doctor can decide what can be managed online.

Symptoms and minor concerns

Discuss concerns such as fever, cough, allergies, acidity, digestive discomfort, skin concerns and minor infections.

Medication and prescription questions

Review an existing medicine, possible side effects, adherence questions or prescription guidance after clinical assessment.

Reports and follow-up

Share relevant reports or images, discuss progress after earlier care, and clarify the next step in your treatment plan.

Online assessment has limits. The doctor may recommend tests, an examination or an in-person visit when that is safer.

Privacy, prescriptions and safety

Private consultation

Use the browser-based consultation room for a focused conversation. Share only the information needed for care and review the privacy policy.

Digital prescription guidance

A prescription may be issued only when clinically appropriate. Some medicines require an in-person assessment or have additional legal restrictions; read the teleconsultation terms.

Clear escalation

Online care is not emergency care. For chest pain, severe breathing difficulty, unconsciousness, stroke symptoms or major bleeding, call 112 or go to an emergency department.

Before you join the consultation

Use a suitable device

A phone, tablet or computer with a current browser, working microphone and camera can be used for the video consultation.

Prepare accurate details

Keep your symptoms, allergies, current medicines, previous advice and relevant reports available so you can describe them precisely.

Include the right patient

You may help a family member join, but the patient should provide accurate information and consent for their own consultation.

Why choose Doctor Online?

Doctor-led care

Your consultation is with Dr. Avinash Mandre, MBBS, rather than an anonymous symptom tool.

Clear escalation

Online care is not a replacement for examination. You will be advised when urgent or in-person care is needed.

What to prepare before your consultation

A little preparation helps the doctor understand your concern and decide whether online care is appropriate.

Describe your symptoms

Note when the problem started, what makes it better or worse, and any changes since it began.

Keep medicines and reports ready

Share current medicines, allergies, relevant prescriptions, test results or images only when they are useful for your care.

Know when to seek in-person care

The doctor may recommend an examination, diagnostic test or in-person visit when a browser consultation is not enough.

Online doctor consultation FAQs

Can I access the online consultation facility 24/7?

Yes. Doctor Online's online consultation facility is accessible 24/7. Doctor-led appointments with Dr. Avinash Mandre are available daily from 11:00 AM to 1:00 PM IST. Check the patient room for current joining options. For emergencies in India, call 112 or go to the nearest emergency department.

How do I consult a doctor online?

Open the secure patient room, enter the requested details, choose your camera and microphone, and join the waiting room. The doctor reviews the request and admits you when ready.

Can I receive a digital prescription?

A prescription may be issued when clinically appropriate after the doctor evaluates your history and symptoms. Some medicines require in-person assessment or have additional legal restrictions.

Is this service available for emergencies?

No. Call 112 in India or go to the nearest emergency department for chest pain, severe breathing difficulty, unconsciousness, stroke symptoms, major bleeding or another life-threatening problem.

Can I use a phone or tablet?

Yes. Use a current browser, a stable internet connection, and allow camera and microphone access when joining the consultation.

How is my information handled?

Share only information needed for care and review the privacy policy and teleconsultation terms before joining.

What conditions are suitable for an online consultation?

Routine concerns such as allergies, cough, fever, acidity, digestive discomfort, skin concerns, medication questions and follow-up care can often begin online. Severe symptoms, injuries and emergencies need in-person medical care.

Can a doctor diagnose without a physical examination?

For some routine concerns, the doctor can assess symptoms, medical history and reports shared online. If an examination or test is needed, the doctor will recommend in-person care.

Can I consult online for a family member?

You can help a family member join a consultation, but the patient should provide accurate symptoms, medical history and consent for their care.

Will I need a follow-up consultation?

The doctor may recommend follow-up care when symptoms need monitoring, reports need review or treatment needs reassessment. Follow-up availability depends on the consultation arrangements.

Can I share reports or images during an online consultation?

Share relevant reports, prescriptions or images only when they help explain your concern, and avoid sharing information that is not needed for care. The doctor may still recommend an examination or test.

Can I choose video, audio or chat consultation?

This page describes a secure browser-based video consultation. A camera and microphone may be required; the patient room will show the current joining options.

Can I get a refund or reschedule if there is a technical problem?

Consultation availability and any rescheduling or refund process depend on the appointment arrangements. Contact patient support if you cannot join or need help.

Ready to speak with a doctor?

Start with the secure patient consultation room. If your concern may be an emergency, use emergency services instead.